This policy explains how Q Wellness Collective collects, uses and protects the personal information you provide to us. It applies to enquiries made through this website, bookings made with our practitioners, and any information collected in the course of your care.
Your name, email address, phone number, and the discipline or service you are enquiring about. Where you become a client, practitioners may also collect health information relevant to your care, with your consent.
To respond to your enquiry, arrange a conversation or appointment, and direct you to the practitioner best suited to your needs. We will only contact you about matters relating to your enquiry or your care unless you ask to hear from us more broadly.
Q Wellness Collective is made up of independent practitioners working at one address. Where a referral or joint approach would help you, your information is shared with another practitioner only with your consent. We do not sell or trade your information, and we do not share it with third parties for marketing.
Information is held securely and kept only as long as required by law and professional practice standards. Health records are handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
You may request access to the information we hold about you, ask that it be corrected, or raise a concern about how it has been handled. Contact us at info@QWellnessCollective.com.au or (03) 9857 6377, Unit 1/3 Wellington Street, Kew VIC 3101.